CRA Mail
CRA changed the method of mail delivery of correspondence for all businesses to email rather than post mail effective June 15, 2025. They changed the mail delivery for individuals to email effective September 4, 2025. Any business or individual that has an email address registered with CRA will no longer receive notice of assessments or other correspondence by post mail.
Please WATCH YOUR EMAIL and CHECK YOUR JUNK MAIL for correspondence that looks like the following:
New mail from the Canada Revenue Agency / Nouveau courrier de l'Agence du revenu du Canada
or
Canada Revenue Agency / Agence du Revenu du Canada
The Canada Revenue Agency (CRA) sent XXXX XXXXX RC0001 new mail online called:
Corporation notice of assessment
This mail may require your attention.
If you have My Business Account, sign-in and click on "Mail" to read your mail.
If you signed up to receive mail online but don't have My Business Account, go to the CRA web page to register.
This is an automated email message. Please do not reply.
Version française *** The English version precedes ***
How to get CRA mail notifications
Register for an online account:
Sign in to or create a CRA My Account (for individuals) or My Business Account (for businesses).
Update your preferences:
Go to your "Profile,"
Then "Notification Preferences,"
And select "Electronic mail" as your correspondence preference for each account number and account type.
IF YOU WANT MAIL then SELECT POST MAIL as your preference.
Check your email: The CRA will send an email to the address you provided to let you know when you have a new message, such as a notice of assessment. The email itself will not contain sensitive information but will direct you to log in to your account to view it.
Note exceptions: Some documents, like certain forms, may still be mailed.
Important considerations
Avoid scams: A legitimate email from the CRA will only be a notification that you have new mail to view in your secure online account. It will not ask for personal information or demand payment through e-transfer or prepaid cards.
Online default: The CRA is transitioning many individuals and businesses to online mail by default. If you are affected, you may already be set up for electronic delivery, and you will receive an email to confirm the change.
Accessing your mail: Once you receive an email notification, log in to your CRA account to view the full document. You can find your online mail in the "Correspondence" or "Mail" section.